Telecare

Community Alarm & Monitoring Service

Click here for more information on the community alarm & monitoring service

The lifeline alarm is available to everyone, each alarm becomes   dedicated to the user and is connected to Tunstall Response through the use of a neck/wrist pendant or panic button on the central unit, which is connected to the telephone.

When the button is pressed, an alarm notifies our highly trained team of staff at our response centre, who will be able to access the details of the person calling at the touch of a button. The details can include next of kin, doctor’s details, any special illness they may have. The response centre staff will act swiftly to resolve the emergency; this can be contacting the emergency services, calling their nominated key holders or our own team of Community Support Co-ordinators.

Telecare Service

Additional Features of the Persona Alarm

The lifeline alarm system can also support sensors such as:

  • Fall Sensors
  • Smoke detectors
  • Bogus caller button
  • Door exit sensors
  • Bed sensors
  • Movement sensors
  • Flood detectors
  • CO 2 detectors
  • Many other features

We utilise the latest technology creating a proactive and reactive service, day or night.

The Community Alarm Service Key Objectives are:

  • The Provision of efficient, effective and economical support services.
  • To provide a sense of security and re-assurance to customers in receipt of its services.
  • To deliver a range of support services to people in need in their own homes whether or not managed by Dane Housing Group, such services include personal security, links to health and welfare services.
  • To help work in partnership with a range of other agencies to help improve the quality of life and sustain the independence of vulnerable people living in the Community.
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